10 Important Questions to Ask Before Hiring a Moving Company

May 25, 2014

When it comes time to move, the process can be daunting. There are so many things to think about, from packing and organizing your belongings, to hiring a moving company and transferring utilities.

To make sure your move goes as smoothly as possible, it’s important to ask the right questions before hiring a moving company.

Here are 10 questions you should ask every potential mover before making your decision.

1. What services do you offer?

A full-service mover will pack, load, transport, unload and unpack your belongings. Some also offer storage services in case your new home isn’t ready on moving day. If you need help with packing and unpacking only, look for a company that offers this service à la carte.

2. What is your estimate based on?

In-home estimates are more accurate than phone quotes because the estimator can access all the factors that will affect your move (stairs, tight spaces, number of items, etc.). Make sure the estimate is binding so you know exactly how much your move will cost.

3. Are you licensed and insured?

You should only work with a company that is licensed by the Federal Motor Carrier Safety Administration (FMCSA) and has insurance. This protects you in case your belongings are damaged or lost during the move.

4. Do you have experience moving homes like mine?

Some moving companies specialize in certain types of moves, such as cross-country moves, international moves or piano moves. Make sure to hire an experienced company as https://www.miraclemovers.com company. If your home has unique features (like a swimming pool), make sure the company has experience moving homes with these same features.

5. What kind of vehicles do you use?

The size of the truck is important because it determines how many trips the movers will need to make to transport all your belongings. If they have to make multiple trips, it will take longer and cost more.

6. How long will the move take?

The answer to this question depends on the distance of your move and the number of items you need to transport. A local move (under 50 miles) can usually be completed in one day, while a long-distance move may take several days.

7. What is your cancellation policy?

If you need to cancel or reschedule your move, what are the repercussions? Some companies may charge a fee, while others may not allow cancellations at all. Make sure you know the policy before you sign any paperwork.

8. Do you have any hidden fees?

Get all the pricing information upfront so there are no surprises later on. Ask about charges for things like stairs, long carry distances, fuel surcharges and after-hours moves.

9. Can you provide references?

A reputable company should be able to provide you with references upon request. These references can give you an idea of what to expect in terms of customer service and overall quality.

10. Do you have any promotions or discounts?

Some companies offer discounts for seniors, military personnel, AAA members and more. Be sure to ask about any promotions or discounts that may apply to your move.

Hiring a moving company is a big decision. Make sure you ask the right questions to find a reputable and reliable company that will meet your needs. With these 10 questions, you can be sure you’re getting the best possible service for your move.

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